Client spotlight Kerridge CS: expert in ERP Systems
Kerridge Commercial Systems develops and sells ERP software to wholesalers, distributors, rental companies and technical installers. The company has many years of experience and a lot of knowledge of industries and their business processes. Important branches include rental companies of large equipment or for events, but also technical wholesalers of materials and parts for construction, industry and installation companies
Kerridge Commercial Systems (CS) is based in the Netherlands in Veghel and Gouda. The company is active worldwide with a number of offices and has more than 15,000 customers. Important countries are the Benelux, the United States and Canada
We interviewed Ramona de Jong and Floortje Osnabrug and asked what distinguishes Kerridge CS from other similar companies – what makes them special?
One of the most important things is that there is a lot of specialist knowledge of ERP software and the associated processes.
The consultants who are in direct contact with customers often have a background in the industry or sector for which they work; they are familair with the specific problems and processes.
They know what is going on and can therefore offer very specific advice, service and extra support.
The choice of a customer for a supplier of ERP software often concerns a long and intensive selection process.
“We really are a partner for the customer. We guide the entire process and ensure that the customer chooses the software package that suits his organization. It’s about the customer, not what package we want to sell. ” says Ramona de Jong, marketing manager.
Kerridge CS has over 40 years of experience within trading companies and the rental industry. The company does not have a separate sales and marketing organization, but focuses largely on research and development. The focus is on developing and implementing the software.
Ramona de Jong: “Our software is not based on tailoring an existing solution to the requirements, but is designed specifically for the industry and together with the industry.” And: “Our customers also have the opportunity to participate in further product development. For example, there is a group forum for the events industry. This allows us to respond even better to the problems and focus area within a certain market. ”
The contact with Snoobi started a few years ago. At that time, Kerridge CS was using a different analytics program, where they only received reports of website visits, but couldn’t manage any of the settings themselves. We gave a demonstration about the features and benefits and some time later Ramona and her colleague came to one of the Snoobi Clinics, although they were not yet using Snoobi Analytics at that time, and got to know the program. They have been working with Snoobi Analytics for a couple of years now.
Floortje Osnabrug has more recently started working with the program and says: “I find it clear and intuitive and I can easily make my own settings, so that I can zoom in specifically on potential leads.”
Kerridge CS’s customer-driven development philosophy fits well with Snoobi’s approach and product development.
Kerridge CS offers modern and flexible ERP solutions and their online presence and strategy reinforces this.
Snoobi is proud of clients like Kerridge CS and we hope to contribute even more to their success.
Want to know more about Kerridge Commercial Systems and the solutions they can offer?