Welcome to the Snoobi Help Center
At Snoobi, we want you to be successful using our web analytics tools. Our support is designed to give you the right mix of standard support and access to additional expertise so that you can be successful in optimizing the delivery of reports for you and your organization. And by doing so to improve the results of your website.
Find 24×7 self-help in our Help Center Knowledgebase, standard customer support, and more to optimize your use of the Snoobi Analytics tools and reports.
Whether you’re just getting started or want to delve deeper, explore our Snoobi Analytics knowledge articles to unlock the full potential of the Snoobi Analytics solution.
Our Onboarding Service gets you started with the setup of the most important elements of your Snoobi Analytics solution. In addition, every Snoobi Analytics account comes with access to our extensive online Help Center and our standard online and phone-based support.
Whatever the issue may be, from help with finding out where to find a setting or the information you need in a panel, to training, report creation or consulting, we have support options that provide you with the best available expertise.
Free included service
Every Snoobi user can contact us online or by phone with questions on how to find the metrics, reports or settings. We support you in finding the best method to select, segment or filter the analytics metrics that you need, and point you in the right direction where additional informationis in our extensive documentation.
Phone and e-mail details are on our ‘About Snoobi page
The online Help Center is at this website.
Additional support and service
If you need assistance with actual report creation or extensive settings, our preferred method is to train you on that topic while actually handling your request. This will make it easier for you to handle similar requests from your organization in the future. This proven method of knowledge transfer is very cost-effective and optimizes your Snoobi Analytics usage.
Contact us to find out more or to make an appointment.
Training and Consulting service
Snoobi and the Snoobi Partners can assist you in end-user or extensive administrator training. We can also assist you in specific technical implementation trajects such as using your analytics data in BI-tools, specific intranet, e-commerce or online tool implementations.
Our team has a great track record in implementing a variety of analytic solutions.